Shipping Information

Shipping Information

We work with fulfilment partners and selected warehouses to deliver NovaCart orders to customers.

Order Processing

Orders generally require 1–3 business days for processing before shipment. Processing may take longer during major sales, holidays, or periods of unusually high demand.

Estimated Delivery

Products stocked in a local United States warehouse may arrive in approximately 2–8 business days after processing. Delivery estimates vary by product, destination, carrier, and warehouse availability. The estimate shown at checkout or provided with your shipment is the most relevant estimate for your order.

Tracking

When tracking becomes available, it will be sent to the email address used at checkout. Carriers may need 24–72 hours to display the first tracking update.

Multiple Packages

If an order contains products from different warehouses, the items may arrive in separate packages and on different dates. You will not be charged extra solely because an order is split into multiple packages.

Incorrect Address

Please check your delivery address carefully before placing an order. Contact us immediately if you notice an error. Address changes cannot be guaranteed after fulfilment has started.

Delays or Delivery Questions

Carrier delays, severe weather, customs checks, and peak-season demand can affect delivery. Contact our support team and include your order number.